Schwarzes Server-Rack mit warmen Status-LEDs in dunklem Raum

Software & Hosting

For companies whose workflows run across multiple systems.

Solutions from our portfolio

Industry-specific solutions developed together with customers and supported in operation.

AgencyHub

Platform for agencies and SMEs

AgencyHub is being developed as a platform for agencies and SMEs. The solution bundles receipt management with automatic text recognition (OCR), client management, billing, support and hosting. Interfaces to accounting and payment providers reduce recurring work steps from receipt intake to export.

In-house development by SilentCreation GmbH

Capture receipts via OCRIncoming receipts are automatically read and prepared for further processing.
Assign receipts to customers and clientsReceipts can be clearly assigned to customers, clients and projects.
Connect accounting and payment providersInterfaces reduce duplicate entries and make export into existing systems easier.
Manage customers and clients centrallyMaster data, responsibilities and ongoing processes are managed in one place.
Control roles and permissionsAccess is regulated so that employees and customers only see the information relevant to them.
Manage subscriptions and invoicesRecurring services, invoices and payment processes can be managed centrally.
Automate recurring workflowsRegular work steps are automated transparently and relieve day-to-day operations.
Provide a customer portalCustomers can manage their own information, receipts and support requests via a portal.
Capture support requests centrallyRequests come together in a structured way and replace scattered communication by email.
Automate notificationsRelevant events trigger automatic notices so that processes do not remain unattended.

Further details and a demo available upon request.

Verlagssoftware

Back office for digital publishing processes

The publishing software bundles central back-office processes for publishers: subscription management across the entire lifecycle, advertisements with price and discount logic, automated invoicing with dunning, as well as exports to accounting. The solution is in daily use at Modulor Verlag.

Developed with Modulor Verlag (Studio M)

Manage subscriptions across the lifecycleSubscriptions are managed centrally from order through changes to renewal or cancellation.
Map advertisements with pricing logicAdvertisements can be linked with prices, discounts, issues and customer data.
Create invoices automaticallyInvoices are generated from subscriptions, advertisements and services and prepared for dispatch.
Control open items and remindersPayment statuses remain visible, and reminders can be triggered and tracked transparently.
Export data to accountingInvoice and customer data is provided for further processing in accounting.
Create analyses as PDF and ExcelRelevant key figures and lists can be exported for control, planning and reporting.
Plan issues and publicationsPublications, dates and related services are planned in a structured way.
Manage customer data centrallyCustomers, subscriptions, advertisements, invoices and contacts are managed in one place.

Nautic Management

Booking software for boat rentals, events and sessions

Nautic Management supports the complete booking and rental operation for boat rentals, events and sessions: online booking with real-time availability, payment processing, crew scheduling and an iPad interface directly on site. The solution was developed in live operation with Reboat Surf & Chill at the Zurich and Zug locations.

Developed with Reboat Surf & Chill

Accept online bookingsGuests book boats, events and sessions independently around the clock.
Control availability in real timeBookable times, locations, boats, events and sessions are managed centrally.
Process payments directlyBookings can be paid online and prepared for further processing.
Plan crew assignmentsAssignments, locations and bookings can be clearly coordinated for the crew.
Carry out check-in on siteThe iPad interface supports the crew directly at the location with preparation, handover and process flow.
Document trips and sessionsBookings, guests, times, trips and relevant processes are recorded transparently.
Manage multiple locationsLocations such as Zurich and Zug are managed in one shared system.
Provide vouchers digitallyVouchers can be managed digitally and provided to guests.
Inform guests automaticallyImportant information before and after the booking is sent automatically.

Hosting

Operation, maintenance and monitoring from a single source

Custom software needs stable operation. We operate customer projects on our own virtualised server infrastructure with separate environments, automated deployments, daily backups and monitoring. Staging and production environments are standard; changes only go live once they have been reviewed.

Operated for all customer projects of SilentCreation GmbH

Operate customer environments separatelyEach customer runs in its own environment so projects remain cleanly separated from one another.
Publish changes in a controlled wayChanges are reviewed first and only then moved into production.
Create daily backupsData is backed up regularly and can be restored when needed.
Continuously monitor systemsMonitoring makes disruptions visible early before they affect operations.
Keep security up to dateSystems are operated in encrypted form and security-relevant updates are continuously taken into account.
Automate deploymentsReleases are carried out transparently and without manual individual steps.
Maintain databasesDatabases are maintained, monitored and supported for ongoing operation.
Bundle operation and maintenanceDevelopment, hosting, maintenance and support remain with one contact person.